TERMS & CONDITIONS

General

This website, found under the www.peppermintpurple.co.uk URL and references to ‘you’, and ‘your’ shall be deemed to be references to persons placing an order via the www.peppermintpurple.co.uk website. These terms & conditions also covers emails, newsletters, twitter, Facebook and any other associated promotional activity.

Orders

When you place an order with me it will be deemed that you have read, understood and agreed to these Terms & Conditions. If you are unhappy with any part of these terms and conditions, you should contact me before placing an order.

By placing an order through my website you are making an offer to Peppermint Purple to purchase the goods outlined in your order upon the terms described in your order.

FOR DIGITAL DOWNLOADS – BUY IT NOW OPTION : Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. They will also deal with any VAT required to be included on your order on my behalf.

FOR DIGITAL DOWNLOADS – ADD TO CART OPTION : Our order process is conducted by our online reseller Payhip.com. Payhip.com is the Merchant of Record for all our ‘add to cart’ orders. Payhip provides all customer service inquiries and handles returns. They will also deal with any VAT required to be included on your order on my behalf.

Peppermint Purple reserves the right to reject any offer of purchase by you at any point. Please note that whilst I will make every effort and reasonable care to keep your order details secure, I cannot be responsible for any loss you may suffer if a third party procures unauthorised access to any information that you supply when accessing or ordering from the Peppermint Purple website via paddle or payhip.

When placing an order you will be added to Peppermint Purple’s Newsletter mailing and email list. However should you wish to not receive mailings, please inform me and I will remove you from the list. You can remove yourself from the Email list by amending your email preferences via the link at the bottom of each email.

Website Product Pricing & Descriptions

Every product bought is sold subject to its product description which outlines any further specific conditions that relate to that product including, without restriction, terms and conditions that regarding approximate delivery dates/times, warranties, after-sales support and guarantees.

I undertake all reasonable care to ensure that all the details, prices and descriptions of products on my website are accurate at the time when they are either entered onto our system or printed. Whilst I endeavour to keep the website as up-to-date and accurate as is possible, there may be very rare occasions when the information on the website (including product descriptions) at a certain time may not reflect the position exactly at the point an order is placed. I do not give any warranty as to the accuracy or completeness of the information and cannot be responsible for any errors or omissions or for the results arising from the use of such information. Please note that we are unable to confirm the price of a product until your order is accepted in line with our order acceptance conditions.

Please also note that as computer monitors/screens vary in nature and resolution, we cannot guarantee that your monitor’s representation of any colour will be completely accurate.

Faulty Goods

Goods are faulty if they are received damaged or where a manufacturing fault occurs within six months of purchase; however this does not include the results of normal wear and tear.

Contract Cancellation

If you are not happy with products you have chosen and received, you are entitled to cancel this contract if you so wish under the Distance Selling Regulations, provided you exercise your right no longer than fourteen working days after the day on which you receive the products (this excludes digital items). Please note however that I pride myself on my commitment to the highest levels of customer service and will consider every situation on a case by case basis, subject to the situation, after this period.

Returns Policy & Making Returns

**PLEASE NOTE THAT THERE ARE NO REFUNDS AVAILABLE ON DIGITAL DOWNLOAD PURCHASES**

Promotions

Please note that only one promotional offer can be used at any one time and any Promotion Codes are not valid in Sale periods or on Clearance items that have already been discounted.

Disclaimer & Limitations of Liability

Peppermint Purple does not look to exclude or limit liability for personal injury or death arising from its negligence or that of its employees, agents, members or directors or for any misrepresentation that is fraudulent.

To the utmost extent allowed by law and save as provided above, neither Peppermint Purple nor any linked company shall be liable to you by reason of any representation, or any implied condition, guarantee, or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Peppermint Purple or any of its employees, agents, members or directors or otherwise) for any indirect special or resultant loss or damage (including but not limited to loss of profit or loss of saving), expenses, costs, or other claims for compensation whatsoever which arise out of or in connection with the use of the Peppermint Purple website, the supply of the products or their use of resale by you).

These limitations of liability, as outlined here, shall apply equally for the benefit of Peppermint Purple and any other linked company as if references to Peppermint Purple included references to each linked company. Whilst we try and do everything reasonable to try and keep the information on this website up-to-date and correct, Peppermint Purple do not give any warranty to its completeness or correctness and Peppermint Purple cannot be held responsible for any omissions, errors or for any resulting implications from the use of this information.

Peppermint Purple make all reasonable effort to ensure a reliable and fast service but we do not guarantee that you that your use of this website will be free from interruption or errors and cannot be held responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto computer systems.

In addition, Peppermint Purple cannot be held responsible or liable for your use of any websites that are accessible from this website as we do not have any control or responsibility for these. Any such links should not be viewed as an endorsement or an affiliation with Peppermint Purple.

Privacy

Our Privacy Policy can be found on our Privacy Page. Visitors are required to read this privacy policy. In accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you should not use this website.

Copyright & Trademark

All the content of the pages on the website (including pictures, logos, photographs, copy and other materials) represent the copyright or registered trademark of Peppermint Purple or it’s technology providers or their respective owners. ALL RIGHTS RESERVED. The modification, copying, circulation, reproduction, or incorporation of into any other work of part of or all of content available on the Peppermint Purple site is forbidden, with the exception of: Copying, printing (solely one copy) or downloading extracts of the content of the website for the sole purpose of using the website in good faith for placing an order with Peppermint Purple or for non-commercial purposes. The complete liability of Peppermint Purple under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Peppermint Purple will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Peppermint Purple may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific written permission of Peppermint Purple.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Territory and Law

The use of this website and these Terms and Conditions are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

OUR DETAILS:

Registered Office: 2 Crofters, Crimp Hill Rd, Old Windsor, SL4 2SP

Telephone: 07817 534 168

Please note Peppermint Purple is not VAT registered, however EU Digital VAT will be added if required to digital downloads by my two Merchant of Record payment processors (paddle.com & payhip.com ) who will then also submit the VAT returns.